Adding new products or specials to a touch screen system can be tedious. Firstly creating the product information and then assigning it to the relevant screen. We understand how time consuming this can be so have ‘lightened the load’.

With the Samtouch ‘Dynamic Screen’ feature all you need to do is create the product, assign it to a category i.e. Starters, Mains, Desserts etc. and Samtouch will do the rest. With menu rotation its’ easy to activate or deactivate product lines and again our dynamic screen technology will update the screen ‘real time’, instantly making the product saleable.

Our totally flexible widget location, multiple dynamic screens can be implemented so for example all food menus could be allocated to a section of the touchscreen and drinks could be allocated to a different section of the screen.

For multi-terminal sites it makes sense to standardise the configuration throughout the business. With terminals’ carrying out different functions such as bar or front desk operation, It’s simple to tailor a terminal to it’s actual function.

Alternatively, different members of staff may be assigned to certain tasks, therefore their initial screen can be tailored to their particular job function.
All this functionality is built-in to Samtouch, designed specifically for the hospitality industry for fast and efficient operation. Increasing accuracy, speed of operation and customer retention.

As part of a multi-Terminal operation, it is important that employees can move around a system easily. With Samtouch any operator can start a Sale/Tab on one terminal and add to or finalise the sale on another terminal reducing bottle necks and speeding up service.

Operators can quickly move a tab to a Table/Check anywhere in the system ensuring no transactions are lost. Operator accountability is crucial to the smooth running of your business.

Samtouch POS and Samtouch Office provide a high level of management reporting available for each operator.
Whether you are reconciling each operator individually or tracking sales performance at either product level or category level, Samtouch provides easily readable reports to analyse your operator performance.

Samtouch Office also displays Windows style notifications on the dashboard if your operator carries out an operation that you want notifications on. For example: Voids or Refunds.

Samtouch offers up to 6 different price levels per product. These can be used in many different scenarios from Happy Hour, Customer Loyalty Price Levels, Trade Customers etc.

In addition, price levels can be scheduled to operate on different days and/or different times of the day to work in conjunction with your promotion.
We know that providing customers with varied promotional offers is a fundamental part of everyday business, but sometime difficult to achieve on your current POS solution.

That’s why Samtouch has a full suite of promotional algorithms built in. Whether you are offering discounts on more than one product or combination of products Samtouch offers a complex range of promotional options.

Multi Sizes
Dealing with multiple sizes as part of your inventory process can be a headache too. Samtouch deals with this most effectively by offering multiple sizes and prices per product. Typically wine can be sold in 125ml, 175ml & 250ml measures so Samtouch allows you to factor in the relevant quantity to deduct stock accordingly.

To further enhance efficiency and increase service accuracy and adopt best practice operations within your establishment, Samtouch Software offers a range of remote services.

Utilising a mobile device operation at the table, speeds up service and dramatically reduces wrong orders, enhancing customer experience.
What’s more the software operation on the tablet is an exact extension of the fixed terminal operation, so operators don’t require further training to use the table ordering solution.

Remote order printing to the bar prep areas and kitchen service areas again improve accuracy, speed up service again leading to a better experience for the customer.

For fast food operations, kitchen order monitors can offer a more efficient and cost-effective solution to kitchen order printers.
Used by many of the big fast food chains kitchen order monitors display on going orders as well as a snap shot of the meals that need preparing real-time.